Red Hat Senior Account Solutions Architect in Auckland, New Zealand
At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Sales team is looking for an experienced Senior Account Solutions Architect to join us in Auckland, New Zealand. In this role, you will guide the growth and development of Red Hat's business in key accounts within your assigned territory. You'll work with innovative enterprise open source software like Red Hat OpenStack Platform, Red Hat OpenShift, Red Hat Ansible Automation, and open source development frameworks for hosting and building modern applications. You'll be the catalyst shaping customer digital strategies, translating business problems into technology solutions, and establishing long-term trusted relationships with our customers. Using your excellent questioning and listening skills, you'll discover and analyze our customers' business and technical issues and their desired outcomes and link these to the Red Hat value proposition. As a Senior Account Solutions Architect, you will collaborate closely with sales, marketing, specialist, and technical delivery teams to help customers invest in the most appropriate solutions from Red Hat. You'll need to have a balance of technical expertise, sales insight, passion for open source software and community, and of thorough understanding of business drivers and IT problems faced by enterprise customers. You'll represent Red Hat at events and technical forums, speaking to audiences varying from CxOs to user groups about Red Hat's technologies, solutions, and services.
Primary job responsibilities
Build trusted relationships with key accounts to gain deep understanding of customer business drivers, IT environments, and strategies, allowing the Red Hat Sales team to best match Red Hat's offerings and solutions to address these requirements
Use education sessions, technology validations, and workshops to lead engaging conversations with your customers that solve customer challenges and result in successful adoption of Red Hat's offerings and solutions
Guide sales growth within your set of named accounts and ensure software subscription, net-new business, and that professional services targets are met while maintaining a high level of customer satisfaction with Red Hat
Demonstrate ownership of the technical relationships and sales cycle within a set of named accounts in your territory
Provide timely presales technical support to the sales team through development of compelling proposals that address customer business problems
Research and write the responses to technical sections of RFIs, RFPs, and RFQs
Demonstrate the ability to interpret industry, market, and technology trends as a foundation for roadmaps for our offerings and technologies
Communicate value, progress, and status of sales opportunities to all stakeholders
7+ years of experience as a UNIX, Linux, or virtual infrastructure engineer, or 7+ years of experience as a middleware or software integration architect with background in Java software development
3+ years of experience as a sales engineer, consultant, IT architect, or equivalent supporting enterprise accounts
Excellent questioning, listening, document writing, and presentation skills
Record of developing relationships at engineering, commercial, and executive levels throughout large enterprise IT organizations
Experience across one or more business verticals like financial services, telecommunications, media, and state or federal government
Understanding of complex enterprise solutions and architectures
Excellent knowledge of and experience with public cloud technologies including Amazon Web Services (AWS), Microsoft Azure, and Google Compute Engine (GCE)
Excellent knowledge of UNIX and Linux systems, preferably in Red Hat’s platform offerings including Red Hat Enterprise Linux (RHEL) and Red Hat Satellite
Excellent knowledge of virtualization platforms like Red Hat Virtualization, KVM, VMware, and Microsoft Hyper-V
Solid understanding of modern methodologies like agile development and DevOps and associated capabilities like automation, orchestration, and configuration management
Appetite for continual learning; motivated with initiative and excellent time management
Knowledge of application runtimes, development frameworks, and architectures like Node.js, WildFly Swarm, Eclipse Vert.x, Spring Boot, and Netflix Open Source Software Center (OSS) is a plus
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Job ID 67550
Category Solution Architecture