Red Hat Associate Manager, Facilities Operations in Beijing, China

Company Description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat Facilities Operations team is looking for a Associate Manager to join us in Beijing, China. In this role, you will manage the local Global Workplace Solutions (GWS) Facilities Operations team to ensure the success of daily activities and functions including reception, services, programs, shipping, and maintenance. You'll serve in a key role in supporting the rapid growth in our China region.

Primary job responsibilities

  • Manage and provide direction and guidance to the team to meet and exceed organizational and client needs

  • Supervise Facilities Operations associates and develop a solid, dynamic team that supports corporate initiatives

  • Be responsible for Talent Management of your team to include performance review, compensation management

  • Establish regular meetings and communication for the team to ensure consistency in service delivery and best practices

  • Engage with local, regional, and global teams to support Global Workplace Solutions (GWS) and other corporate projects and initiatives

  • Define processes and procedures for responsible offices

  • Create and review regional budgets within compliance with Red Hat practices

  • Track offices budgets, resolve variance and suggest changes based on return on investment of expenditures

  • Evaluate offices programs and ensure quality, service and compliance to defined guidelines

Required skills

  • 5+ years of solid office management and team lead experience

  • High performance in delivering excellent customer service

  • Solid written and verbal communication skills; ability to maintain professional business appearance at all times

  • Attention to detail; experience in most responsibilities listed above and advanced skills for developing systems and processes for smooth office operations

  • Motivated with the ability to work with little direct supervision; ability to work as part of a team and to lead it with positive attitude toward resolving challenge

  • Ability to use office applications and willingness to learn new tools and resources

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Job ID 63304

Category Facilities