Red Hat Manager, Specialist Solutions Architecture in Beijing, China

Company Description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

Lead the Specialist Solutions Architecture team for supporting our customers and partner ecosystem. The Red Hat Presales team is looking for a Manager to join us in Beijing, China. In this role, you will manage a presales team and provide technical support to qualify sales opportunities and close deals. You’ll work with the sales team throughout the presales, solutions development, and proposal development processes, including participating in requirements capture meetings and technical discussions with prospective customers. You’ll help our partners in architecting solutions, presenting compelling recommendations, and convincing prospective Red Hat’s customers to implement our industry-leading open source solutions. As a Manager, you will create a supportive environment that enables consistent workflows, improved communication, cross-team collaboration, and regular reporting. You’ll also play a critical role in capturing business, you you’ll need to have solid balance of consultative sales skills and broad technical knowledge across the Red Hat JBoss Middleware portfolio, Platform-as-a-Service (PaaS)-related technologies (e.g., Docker, Kubernetes, or Red Hat OpenStack Platform), DevOps tools, and more. You’ll need to have solid technical expertise as well as excellent business insight to be able to present executive lT leadership with a compelling business case to invest in Red Hat’s solutions.

Primary job responsibilities

  • Lead a presales team to support Red Hat’s field sales efforts; set the goals and priorities for highly efficient and consistent operations

  • Manage the presales team to work with the Sales team for achieving sales targets

  • Work with the Sales team to figure out business and account plan

  • Research and identify customer needs for developing and delivering business-focused solutions with Red Hat's offerings and services

  • Develop and deliver business-focused presentations of our offerings to executive-level audiences in large customer organizations

  • Speak publicly and evangelize about the Red Hat’s solutions at large seminars and events

  • Obtain first-hand customer information and use it to promote demand for current Red Hat’s offerings

  • Maintain a keen awareness of ongoing customer business issues and the impact that Red Hat's offerings could make on their effectiveness and efficiency

  • Regularly measure and monitor progress and results by using defined metrics

  • Provide adequate resources to achieve plans, justifying additional resources as required

Required skills

  • 10+ years of relevant experience in the middleware or cloud software area in the enterprise market in China

  • 8+ years of experience in presales, as a consultant with customer focus or an application architect, or equivalent experience

  • 8+ years of experience working as a presales people manager of a team of 10+ members

  • Excellent communication skills, especially listening, presentation, negotiation skills

  • Solid technical background in and knowledge of middleware technologies like transaction management software, message queuing middleware, object request brokers, modelling and development tools, and database management systems

  • Good business development skills; ability to build and maintain constructive customer leader relationships

  • Good business management skills; ability to translate plans into specific and measurable goals for yourself and others

  • Solid technical problems-solving skills

  • High degree of motivation, organization, and professionalism

  • Advanced technical and commercial experience with all of the Red Hat JBoss Middleware portfolio, Java, DevOps, and related technologies

  • 10+ years of working experience in multiple industries like government, financial services, manufacture, retail, telco, or media is a big plus

  • Experience managing people remotely is a plus

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Job ID 61629

Category Solution Architecture