Red Hat Office Manager in Beijing, China
At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Global Workplace Solutions (GWS) team is looking for an Office Manager to lead the facilities operations in our Raycom office in Beijing, China. In this role, you will oversee all aspects of office management, including front-of-house and facilities services. You'll be responsible for all key performance indicators, including managing the local expense budgets, operations, and maintenance and serving as the customer relationship manager for Beijing by interacting with senior leaders in the organization. You’ll need to be able to thrive in a fast-paced work environment and be committed to contributing to Red Hat's operational success.
Primary job responsibilities
Serve as the main point of contact for employees and vendors regarding all local Facilities operations issues
Maintain relationships with relevant company associates to track and ensure resolution of any assigned tasks
Coordinate activities between teams and outside parties if necessary
Use company intranet, ticketing, and other computer-based systems and be directly responsible for the local office intranet page
Manage the visitor log and company lobby areas to comply with workplace health, safety, and environment policies and laws
Coordinate shipping and receiving of boxes and letters to and from the office
Direct visitors and students and manage incoming phone calls for the office
Interact with customers, guests, and students and serve as the first impression for our company
Coordinate catering and other needs for on-site training classes or customer and internal team events
Lead the workplace health, safety, and environment initiatives for the Beijing region, implementing global and regional programs as mandated by law or policy
Manage day-to-day office budgets, prepare necessary documentation for approval, ensure that monthly invoicing is completed on time, and offer analysis as needed
Assist in preparing the annual GWS budget for the local office
Negotiate directly with local vendors and manage outsourced facilities’ associates to provide services and supplies to the office and ensure that they meet agreed-upon service-level agreement (SLA) periods and KPIs
Excellent written and verbal communication skills
Ability to maintain a professional business appearance at all times
High attention to detail and advanced skills in developing systems and processes for smooth office operations
Motivated with an ability to work with little direct supervision
Ability to work as part of a team and a positive approach to challenges
Significant amount of related work experience
Ability to use office applications; prior experience with Oracle is a plus
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Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Job ID 66027