Red Hat Sr. Manager, Learning Services - Enterprise in Beijing, China
At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Global Learning Services (GLS) team is looking for a Senior Manager to join us in Beijing, China. In this role, you will support and lead the enterprise business segment to meet the revenue and quality of business commitments. You’ll plan, lead, and implement programs and initiatives to ensure that we make progress towards our strategy while delivering our goals. In coordination with regional teams, you will build local strategy to maximize sales and revenue and maintain margins. You’ll also lead marketing alignment and collaboration with local and regional teams. You’ll be expected to drive business through direct channels and through Red Hat’s and GLS partners and eventually grow business in the enterprise space.
Primary job responsibilities
Be responsible for the financial performance of the GLS business within the China enterprise segment
Plan, lead, and manage the deployment of new training offerings and systems in China along with the manager of the retail business segment
Plan, lead, and expedite marketing initiatives for GLS business within the enterprise
Recruit, train, manage, and develop key training partners for the enterprise business in China
Review and assist in structuring regional training proposals for strategic accounts
Maintain overall quality of training programs delivery
Collaborate with other teams to align with the go-to-market strategy and position training services offerings
Create and sustain strategic customer relationships, especially in the federal and public sectors
Identify and generate new training opportunities from existing leads and customer base
Manage forecasts, close deals, record sales activity, and track customer data using company standard CRM tools like Salesforce.com (SFDC)
Build proposals and quotes of specific solutions to gain new customers and upsell existing accounts
Work with regional team to identify the process requirements vital to conducting business in China
10-15+ years of experience, preferably within a professional services business of a software or a services company
Demonstrated success in building and managing a training business in a complex or widespread geography
Proven record of consistently growing revenue, adding net new customers, increasing adoption of new technologies, and improving customer satisfaction with company offerings and services
Ability to manage the members of business development within the segment
Demonstrated ability to identify and successfully carry out a go-to-market plan for services, ideally training, including both direct customers and partner channel ecosystems
Experience in business planning, development, and pipeline management
Experience in full life cycle sales activities including account planning, opportunity creation, pipeline management, deal development, and closing deals
Ability to pull in collaborative resources from the organization when needed to successfully close business
Expertise in business training, partner development, and partner management
Ability to collaborate, coordinate, and influence multiple stakeholders
Capable of thriving in a fast-paced, dynamic, sometimes ambiguous, and collaborative environment
Willingness to travel up to 50% as needed
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Job ID 66505
Category Field Sales