Red Hat OpenShift Service Reliability Engineering Internship in Boston, Massachusetts
At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat OpenShift Service Reliability Engineering (SRE) team is looking for a Service Reliability Intern to join our team in Boston, MA. You will play a key role within the team, as you’ll be responsible for keeping the Red Hat OpenShift Platform environment available and secure. Along with the rest of your team, you will interact with other SREs and product engineering associates around the world to deliver large, containerized cluster environments. You'll be responsible for provisioning, upgrades, problem detection and automated recovery scenarios, incident management, and understanding complicated, interconnected data points to resolve faults when issues arise. OpenShift is enterprise Kubernetes and SRE is the first team to host and manage the code in the public cloud.
Primary job responsibilities
Actively work to automatically detect potential issues in a large virtualized environment
Write automation scripts to auto-correct or completely prevent issues in our online solution
Track and review changes in a highly changing environment
Identify single points of failure and other high-risk architecture issues and propose more resilient solutions
Perform and oversee releases to ensure proper life cycle and policies are followed
Perform software updates, testing, and CVE analysis
Respond to security threats
Experience running Linux servers, any distribution; Red Hat Enterprise Linux (RHEL), CentOS, or Fedora are preferred
Demonstrated ability to quickly and accurately troubleshoot issues
Solid foundation in programming languages like Golang, Python, C#; Golang is preferred
Ability to work in a complicated and fast-paced environment while quickly learning new skills and creating ways to consistently meet service-level agreements (SLAs)
Ability and commitment to keep a globally-distributed, cloud-based, containerized service (Enterprise Kubernetes) running for our customers
The following knowledge is considered a plus:
Monitoring systems like Prometheus, Nagios or Zabbix
Cloud technologies, e.g. Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), OpenStack, Amazon Web Services (AWS), Google Cloud Platform, Microsoft Azure
Configuration management systems like Puppet, Chef, or Ansible
Previous code contributions to open source projects or code samples on GitHub
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Job ID 65287
Category Software Engineering