Red Hat OpenShift Service Reliability Engineering Internship in Boston, Massachusetts

Company description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat OpenShift Service Reliability Engineering (SRE) team is looking for a Service Reliability Intern to join our team in Boston, MA. You will play a key role within the team, as you’ll be responsible for keeping the Red Hat OpenShift Platform environment available and secure. Along with the rest of your team, you will interact with other SREs and product engineering associates around the world to deliver large, containerized cluster environments. You'll be responsible for provisioning, upgrades, problem detection and automated recovery scenarios, incident management, and understanding complicated, interconnected data points to resolve faults when issues arise. OpenShift is enterprise Kubernetes and SRE is the first team to host and manage the code in the public cloud.

Primary job responsibilities

  • Actively work to automatically detect potential issues in a large virtualized environment

  • Write automation scripts to auto-correct or completely prevent issues in our online solution

  • Track and review changes in a highly changing environment

  • Identify single points of failure and other high-risk architecture issues and propose more resilient solutions

  • Perform and oversee releases to ensure proper life cycle and policies are followed

  • Perform software updates, testing, and CVE analysis

  • Respond to security threats

Required skills

  • Experience running Linux servers, any distribution; Red Hat Enterprise Linux (RHEL), CentOS, or Fedora are preferred

  • Demonstrated ability to quickly and accurately troubleshoot issues

  • Solid foundation in programming languages like Golang, Python, C#; Golang is preferred

  • Ability to work in a complicated and fast-paced environment while quickly learning new skills and creating ways to consistently meet service-level agreements (SLAs)

  • Ability and commitment to keep a globally-distributed, cloud-based, containerized service (Enterprise Kubernetes) running for our customers

The following knowledge is considered a plus:

  • Monitoring systems like Prometheus, Nagios or Zabbix

  • Cloud technologies, e.g. Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), OpenStack, Amazon Web Services (AWS), Google Cloud Platform, Microsoft Azure

  • Configuration management systems like Puppet, Chef, or Ansible

  • Previous code contributions to open source projects or code samples on GitHub

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Job ID 65287

Category Software Engineering