Red Hat Data Analyst - Global Learning Services, EMEA in Farnborough, United Kingdom
At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Training team is looking for an experienced Business Analyst to join us in Farnborough, U.K. In this role, you will provide strategic business analysis services to the Europe, the Middle East, and Africa (EMEA) Training team. You’ll work closely with internal business teams to gain deep understanding of customer business strategies, processes, services, roadmaps, and the context in which the businesses operate. You’ll promote operational improvement across the Training team by focusing on clarifying and refining our master data management system. You’ll need to have excellent analytical skills and be committed to contributing to Red Hat's operational success, as you'll be resolving all data quality deficiencies, improving data entry practices, and creating process design strategies. As a Business Analyst, you’ll also take care of a range of activities from leading projects to assisting other project managers on larger, more complex projects related to operational business functions that affect team members and providers at the market level.
Primary job responsibilities
Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders, identifying business needs, determining and carrying out necessary processes and practices, monitoring progress and results, recognizing and capitalizing on improvement opportunities, and by adapting to competing demands, organizational changes and new responsibilities
Collaborate with managers and executives to compile detailed booking forecasts, sales metrics, and economic models
Create and maintain multidimensional dashboards for Sales teams, enabling intelligent decision making
Collaborate with the Sales, Finance, and IT teams to support projects that develop repeatable and scalable processes and system logic for sales reporting
Compile, analyze, and interpret sales bookings and revenue data across all channels
Create business plans and dashboards to support process mapping and testing for new implementation of systems
Assess business process and system inefficiencies
Bachelor's degree in computer science or statistics (or equivalent); minor in economics or statistics is a plus
5+ years of related experience
Familiarity with spreadsheets and experience managing large data sets
Experience conducting time series analysis and building financial models using sensitivity analysis
Excellent persuasive communication, presentation, and relationship-building skills
Prior experience working with sales, business consulting, or marketing organizations; an internship within one of these organizations will also be considered
Proficiency in using at least one data mining tool like SAP BusinessObjects (BOBJ), SAS, or SPSS
Customer service-oriented; attention to and emphasis on quality
Solid project management, ability to successfully manage multiple tasks at any given point; good relationship building and communication skills
Knowledge of programming, scripting, or writing database SQL code is a plus
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Job ID 66996