Red Hat Cloud Consultant in Melbourne, Australia
At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
Work on the development of Red Hat’s cloud management solutions. The Red Hat Consulting team is looking for a Cloud Consultant to join us in the Australia and New Zealand (ANZ) region. In this role, you will have a great opportunity to learn about new offerings and technologies and expand your expertise by traveling to customer sites within ANZ, promoting Red Hat's technologies and solutions. You'll play a key role in our in customers' evolution in enterprise application and integration development and help make our solutions both practical and workable for their businesses. You'll lead the on-site design and implementation of Red Hat's solutions based on Red Hat CloudForms, Red Hat OpenStack Platform, and Red Hat Ansible Automation. As a Cloud Consultant, you will work to gain understanding of customer infrastructure and business needs, make recommendations that solve their problems, and help them make strategic decisions for the adoption of Red Hat's technologies. You'll discover and analyze customer business and technical needs and collaborate with the sales and technical delivery teams to help customers invest wisely in the most appropriate solutions from Red Hat's cloud management portfolio, including Red Hat Satellite, Red Hat CloudForms, and Red Hat Ansible Automation.
Primary job responsibilities
Become a respected Red Hat subject matter expert at the customer site, addressing customer architectural, technical, development, and strategic IT requirements
Use your critical thinking skills and experience to address tough problems in innovative ways using modern practices and technologies like Red Hat OpenStack Platform deployments, Red Hat Ansible Automation, Red Hat CloudForms, and hybrid cloud deployment and management
Define overall system architectures and manage software specification, installation, configuration, design, testing, and deployment of open source solutions
Serve as a trusted adviser to our customers and assist the project or technical managers in setting and delivering on expectations
Perform architecture reviews, code reviews, and health checks on existing applications and their deployment
Maintain deep understanding of industry practices through project experience, training, and personal research
Respond to incidents, escalations, and exceptions in a professional manner; manage their resolution until they can be handed over to the appropriate team and manage customer expectations during the resolution process
Assist the Sales team in developing solutions proposals and in providing your technical experience to Sales team's calls with customers
Contribute your knowledge and experience to the wider Red Hat community in order for other teams and customers to benefit
5+ years of experience as a system or virtual infrastructure engineer
Practical experience with Linux system management, infrastructure automation, and configuration management using scripting or tools like Red Hat Ansible Automation, Ruby, Puppet, Chef, or Amazon CloudFormation
Experience as an engineer, consultant, IT architect, or equivalent
Excellent communication and presentation skills
Understanding of complex enterprise solutions and architectures
Knowledge of UNIX and Linux systems, preferably in Red Hat’s platform offerings including Red Hat Enterprise Linux (RHEL), Red Hat Satellite, Red Hat Cloudforms, and Red Hat OpenStack Platform
Excellent knowledge of virtualization platforms like Red Hat Virtualization, KVM, VMware, and Microsoft Hyper-V
Understanding of and experience with public cloud technologies including Amazon Web Services (AWS), Microsoft Azure, and Google Compute Engine (GCE)
Experience with cloud management platforms like VMware vRealize Automation, HP Cloud Service Automation (CSA), and RightScale
Red Hat Certified System Administrator (RHCSA), Red Hat Certified Engineer (RHCE), VMware Certified Professional (VCP), AWS Certified Solutions Architect, or Information Technology Infrastructure Library (ITIL) certifications are a plus
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Job ID 66472