Red Hat Solutions Architect - Commercial Accounts, West in Mumbai, India
At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Sales team is looking for an experienced sales engineer to join us as a Senior Account Solutions Architect in Mumbai, India. In this role, you will provide the first major experience our customers have with Red Hat while creating possibilities, solving problems, and establishing working relationships. You'll discover and analyze our customers' business and technical needs and collaborate with the Sales and Technical Delivery teams to help them invest wisely in the best solutions to give their systems maximum flexibility, allowing them to run faster and more efficiently. You'll need to have a balance of serious technical expertise, passion for open source, a thorough understanding of business processes, and of the ability to identify and solve issues at the enterprise level. As a Senior Account Solutions Architect, you'll also need to have great communication and people skills.
Primary job responsibilities
Develop strategic relationships with our customers to become a trusted adviser for Red Hat's offerings and solutions
Provide presales technical support to Red Hat's Commercial Sales team
Support evaluations of our offerings and technical proofs of concepts
Respond to customer and partner inquiries, including requests for proposals (RFPs) and requests for information (RFIs)
7+ years of experience in the IT industry
5+ years of experience working as a presales engineer, consultant, IT architect, or equivalent supporting partners and enterprises
5+ years of experience with solutions design or implementation from Large Unix to Linux, HPC, complex application systems, cloud, multi-datacenter, and modernizing application environments, as well as multi-product integration
Ability to explain technical concepts to non-technical audiences
Familiarity with enterprise solutions and architectures, e.g., cloud, big data, virtualization, storage, middleware, clustering, or high availability
Ability to work well in a team environment and collaborate with others to provide the best solutions
Willingness to travel up to 50%
Record of working with partners, distributors, consultants, and service partners to create solutions propositions around Red Hat's solutions
Expertise in one of the offerings from the Red Hat portfolio
The following are considered a plus:
Ability to handle multiple priorities and manage multiple large transactions between multiple organizations
Experience working as an enterprise architect and strategizing with C-Level users regarding technologies and roadmaps
Red Hat Certified Architect (RHCA), Red Hat Certified Engineer (RHCE), VMware Certified Professional (VCP), or Information Technology Infrastructure Library (ITIL) certifications
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Job ID 66580
Category Enterprise Solutions Architects, PreSales, Solution Architecture