Red Hat Business Data Analyst in Pune, India
At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Customer Experience and Engagement team is looking for a Business Analyst who is passionate about solving business problems with data to join us in Pune, India. You will be responsible for gathering business requirements, developing measurement strategies, and assigning program KPIs. You will measure performance, analyze customer behavior and trends, build dashboards and transform raw data into actionable insights that drive business decisions.
Primary job responsibilities
Work cross-functionally with leadership, program managers, data analysts and other stakeholders to understand and achieve business priorities
Elicit business requirements and develop measurement plans for strategic programs
Collect and analyze data through manual and automated collection methods
Translate abstract data into easily-digestible and highly-visual dashboard applications and executive-level report deliverables
Collaborate with other analysts, data engineers, and data scientists to provide exceptional customer support to our internal stakeholders
Analyze large data sets and translate abstract data into highly-visual and easily-digestible formats
Demonstrated track record of translating business objectives and requirements into prioritized, action-oriented deliverables with measurable success criteria
Passionate about data-driven decision making and ability to perform analysis on large datasets
Advanced spreadsheet data manipulation skills required
Ability to work well in a team and effectively interact with partners and stakeholders at all levels and across global regions
Ability to self-direct and self-motivate with minimal direction
Ability to adapt quickly to shifting priorities
Excellent communication, organizational, and time-management skills
Experience with data visualization tools such Tableau or Qlik (Sense, View) is preferred
Experience with R plotting is a plus
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Job ID 62179
Category Software Engineering