Red Hat Survey Data Analyst in Pune, India

Company Description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat Portfolio Product Marketing team is looking for a Survey Data Analyst to join us in Pune, India. In this role, you will focus primarily on analyzing data gathered from programmatic and ad hoc customer and market research projects around Red Hat’s offerings, technologies, customers, and markets. You’ll serve as an expert at preparing data for analysis, applying statistical tests to analyze survey data, and developing tables, charts, and graphs depicting the results. As a Survey Data Analyst, you will work in a collaborative, team-oriented, fast-paced environment, partnering with the Portfolio Analytics and Research and Customer References teams to deliver customer and market insights to help optimize targeting, positioning, and messaging of Red Hat’s portfolio stories. You’ll need to be able to work quickly and efficiently and to have a sharp eye for data and design while adhering to established design and brand standards.

Primary job responsibilities

  • Conduct analysis on survey data using descriptive and inferential tests (e.g., t-tests, chi square, regression, odds ratio, pearson, ANOVA, or conjoint analysis)

  • Conduct analysis on in-depth interview data using qualitative analysis software

  • Perform other ad hoc data analyses

  • Design and develop slide deck reports of survey and in-depth interview findings

  • Develop and manage a recurring communication, highlighting key findings from recent research

  • Support other survey research activities including questionnaire and sampling design

  • Develop and report on segments in Oracle Eloqua and Salesforce.com (SFDC) of Red Hat’s contacts based on custom requirements to be used for research panels

  • Help maintain and catalog the Products and Technologies (PnT) Market Research Library

Required skills

  • Bachelor's degree in an analytical field like math, computer science, or engineering; equivalent experience will also be considered

  • 5 years of relevant working experience in marketing data

  • Excellent written and verbal communication and interpersonal skills

  • Spreadsheet skills with proven experience managing and summarizing data sets

  • Experienced user of Microsoft Office tools (Excel, Word, and PowerPoint)

  • Ability to organize and prioritize different tasks and deadlines to achieve goals and expectations

The following are considered a plus:

  • Familiarity with Qualtrics, Tableau, SFDC customer relationship management (CRM), and Oracle Eloqua

  • Familiarity with analyzing survey data

  • Experience with B2B software markets

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Job ID 64061

Category Information Technology, Operations