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Red Hat Immigration Program Specialist - North America in Raleigh, North Carolina

Company description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat Global Mobility team is looking for an Immigration Program Specialist to join us in Raleigh, NC. In this role, you will help create, develop, improve, and deliver processes for U.S. and Canada immigration matters. Your success will be measured by delivering a great associate experience through outstanding customer service and by adding value to our global immigration processes by analyzing criteria, making decisions, and advising key Red Hat stakeholders.

Primary job responsibilities

  • Be responsible for all North America (NA) immigration processes, serving as point of contact for NA immigration matters

  • Manage the immigration (visa and work permit) services provided to authorized associates to ensure that assignees have the required visa, paperwork, and support

  • Work closely with immigration counsel to track, prepare, and maintain appropriate immigration cases, e.g., F-1, H-1B, PERM, green card cases, etc.

  • Track critical immigration deadlines and initiate follow-up actions in a timely manner

  • Provide ongoing support to associates in the U.S. and Canada who need immigration process support

  • Develop and improve policies and procedures for the immigration and mobility process to meet business needs

  • Handle telephone calls and respond to inquiries from associates and external vendors

  • Provide immigration-related expertise, consultation, and cost estimates to key stakeholders

  • Ensure that the delivery of services provided by external vendors is efficient and transparent to ensure complete satisfaction of new hires and transferees

  • Track and maintain foreign student tax exemption list for payroll reporting

  • Analyze current state of system, processes, and U.S. immigration policy and regulations for contingency planning options for known programs and in response to new policy memos

  • Educate managers and business partners on NA immigration strategies and guidelines, as well as related associate concerns

  • Provide immigration support to global mobility consultants for international transfers and assignments

Required skills

  • 3-5 years of employment-based immigration paralegal experience, including preparation of H-1B visas, L-1 visas, and PERM applications

  • Corporate paralegal experience in a law firm, corporate group, or an in-house environment

  • Excellent written and verbal communication and organizational skills

  • Organized with an ability to handle multiple priorities and track critical deadlines

  • Ability to research, assess facts, and determine their impact on the business

  • Experience building relationships cross-functionally and guiding business-oriented solutions

  • Communication experience and knowledge of how to create presentations

  • Experience exercising judgment and discretion while working with all levels of company leadership

  • Experience working directly on projects

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Job ID 68865

Category Human Resources

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