Red Hat Senior Global Process Analyst in Raleigh, North Carolina

Company description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat Global Transformation and Operations team is looking for a Senior Global Process Analyst to join us in Raleigh, NC. In this role, you will ensure that the processes and compliance are designed correctly so that they will achieve set goals. You’ll report directly to the Global Purchase to Pay Process Owner (GPO). You'll need to have a deep passion for and experience with continuously improving processes and enabling automation to meet the needs of a growing business while optimizing productivity. You'll also need to have a demonstrated ability to engage with key stakeholders both internally and externally.

Primary job responsibilities

  • Implement controls, test scripts, and supporting documents within purchase-to-pay (auditing)

  • Review and update key business controls (Sox)

  • Perform timely remediation of control deficiencies and observations

  • Ensure compliance with relevant business policies and controls across purchase-to-pay (Oracle, Concur, source-to-pay systems, purchasing card, and corporate credit card)

  • Support purchase-to-pay processes with upstream and downstream processes, optimizing end-to-end

  • Proficiently diagnose and identify process problems, needs, and opportunities to improve

  • Define and prioritize improvements, ensuring alignment with process vision, strategy, and goals

  • Build sustainable organizational capability through effective teaching and coaching

  • Coordinate and manage work assignments; communicate and overcome barriers to deliver expected outcomes

  • Provide a model of professionalism and operate in the spirit of teamwork and trust; promote a responsive, supportive, and open environment

  • Provide functional oversight for purchase-to-pay process delivery within the global shared service center in Pune, India

  • Support key global projects within the Purchase to Pay team

Required skills

  • 5-8 years of experience and a Chartered Accountant (CA), Chartered Professional Accountant (CPA), or Chartered Institute of

  • Management Accountants (CIMA) certification

  • Excellent speaking, writing, and presentation skills; solid proofreading skills to ensure that all materials are of high quality and accurate

  • Excellent problem-solving skills

  • Proven ability to quickly gain insight into business needs

  • Positive attitude and demonstrated professional integrity

  • Significant experience preparing as-is and to-be process documentation and performing detailed gap analyses

  • Well-versed in agile methodologies

  • Experience preparing end user documentation and conducting end user training

  • Lean Six Sigma certification is a plus

  • Business process manager experience is a plus

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Job ID 68783

Category Finance