Red Hat Technical Territory Services Manager - KSA in Remote, United Arab Emirates
At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Sales team is looking for a solutions-focused Technical Territory Services Manager to join us in the Kingdom of Saudi Arabia. In this role, you will represent our services offerings in the Central Europe, Middle East, and Africa (CEMEA) region, connecting to sales cycles for new opportunities with existing and prospective customers. You'll participate in strategic account planning sessions, territory reviews, and deal-specific account strategy calls to identify how Red Hat can increase sales of services offerings to customers from various sectors. As a Technical Territory Services Manager, you will be responsible for forecasting and planning your region's consulting sales in close collaboration with sales management, as well as running presales activities. You'll serve as a customer advocate, architecting the right solutions and ensuring that they are implemented and supported in an innovative and reliable way. As a Technical Territory Services Manager, you’ll need to have a thorough working knowledge of and direct experience with Red Hat Enterprise Linux (RHEL), Red Hat OpenShift, and Platform-as-a-Service (PaaS) architectures. You'll also need to have a good understanding of DevOps models and technologies, solid technical knowledge, and project and scope management expertise.
Primary job responsibilities
Deliver successful discovery, analysis, and design workshops for small to medium teams of both technical and non-technical backgrounds that shape customer use cases and architecture design decisions
Scope delivery projects and guide customers through successful pilot and production deployments
Oversee the design, creation, and delivery of content that enables the broader Red Hat organization to sell, service, and support our cloud solutions at scale
Contribute to the development of repeatable methodologies and tools designed to scale Red Hat's services capabilities, promote repeatable customer engagements, and lower delivery risk
Manage incoming sales inquiries, coordinate Services team responses, and create proposals for customers
Negotiate rates, project costs, terms and statements of work (SOWs), and contracts
Provide booking forecasts
Ensure that appropriate delivery resources are involved in validating the scope of engagements
Participate in account strategy sessions
Meet assigned sales targets
Extensive experience in a solutions architect, enterprise architect, or consulting delivery roles, focused on cloud environments and their supporting infrastructures
Demonstrable experience selling software services in the Middle East
Background in consultative customer engagement with either a major consulting services organization or within the services division of a major software company
Proven record of working in a strategic advisory capacity to senior IT and business executives
Extensive experience with selling strategies and developing proposals, contracts, close plans, and SOWs for professional services
Experience in customer-facing positions as a professional services consultant or in a related sales role
Excellent cross-functional communication skills
Familiarity with enterprise architecture, application development, and infrastructure
Established, sustainable network of customer relationships
Willingness to travel up to 70%
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Job ID 66461