RedHat Senior Software Engineer - Service Reliability OpenShift in Remote, Germany
At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat OpenShift Service Reliability Engineering (SRE) team is looking for a Service Reliability Engineer to join our team in Berlin, Germany. Red Hat OpenShift is a leading enterprise Kubernetes container platform and SRE is the first team to host and manage the code in the public cloud. In this role, you will play a key role within the team, as you’ll be responsible for keeping the Red Hat OpenShift Container Platform environment available and secure. Along with the rest of your team, you will interact with other SRE teams and product engineering associates around the world to deliver large, containerized cluster environments. You'll be responsible for provisioning, upgrades, problem detection and automated recovery scenarios, incident management, and understanding complicated, interconnected data points to resolve faults when issues arise. As a Service Reliability Engineer, you’ll need to be able to work in a complicated and fast-paced environment while quickly learning new skills. In addition, you’ll create ways to consistently meet service-level agreements (SLAs) and keep the globally-distributed, cloud-based, and containerized enterprise Kubernetes smoothly running for our customers.
Primary job responsibilities
Work to automatically detect potential issues in a large virtualized environment
Write automation scripts to auto-correct or completely prevent issues in our online offerings
Track and review changes in a highly dynamic environment
Identify single points of failure and other high-risk architecture issues and propose more resilient solutions
Perform and oversee releases to ensure that proper life cycle and policies are followed
Perform software updates, testing, and CVE analyses
Respond to security threats
Take part in both regular shifts and on-call rotations with weekend work required
3+ years of experience managing Linux servers, running Red Hat Enterprise Linux (RHEL), CentOS, or Fedora hosted at a cloud provider like Amazon Web Services (AWS), Google Compute Engine (GCE), or Microsoft Azure
3+ years of experience with enterprise systems monitoring
3+ years of experience with enterprise configuration management software like Red Hat Ansible Automation, Puppet, or Chef
Experience delivering a hosted service
Demonstrated ability to quickly and accurately troubleshoot system issues
Solid understanding of standard TCP and IP networking and common protocols like DNS and HTTP
Solid communication skills and experience working directly with and presenting to customers
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Job ID 68827
Category Software Engineering