Red Hat Data Operations Specialist in Singapore, Singapore
At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
Support the Red Hat Asia Pacific (APAC) Customer Data team in data management and data cleansing activities. The Red Hat Data Operations team is looking for an experienced candidate to serve as a Data Operations Specialist in Singapore, while also supporting China. In this role, you’ll help to promote data quality and governance by focusing on accurate data creation and maintenance in our data management system. By working closely with the Data Operations team across APAC, you’ll be committing to contribute to Red Hat’s operational success, ensuring data completeness, hygiene, and quality standard. As a Data Operations Specialist, you’ll report to the APAC Data Operations Supervisor.
Primary job responsibilities
Manage timely execution of all data, new data creation, and data maintenance requests
Perform assigned data cleansing initiatives and tasks
Maintain clean and accurate customer records and ensure data integrity across all systems
Provide input regarding customer data cleansing and consolidation
Monitor data input processes for accuracy and for potential customer data corruption; develop and recommend corrective actions for these issues
Perform customer reporting for the region using Oracle, Salesforce.com (SFDC), and other reporting tools
Assist with the documentation of local practices regarding customer data
Communicate any issues and suggestions to the APAC Customer Data Supervisor
Perform quarter-end closing procedure support
Achieve defined service levels by interacting with internal and external customers
Diploma with 4+ years, or a degree with 2-3 years of work experience similar to this position
Ability to work without supervision; proven ability to deliver results when presented with only general instructions on new assignments
Experience with Oracle or other enterprise resource planning (ERP) systems
Familiarity with Salesforce, LibreOffice, Microsoft Office or Google Docs
Great attention to detail
Organized and process-oriented
Solid verbal and written communication skills
Ability to learn how to use new systems and tools at an intermediate level
Experience with customer data administration is a plus
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
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Job ID 66565