Red Hat Sales Operations Analyst in Singapore, Singapore

Company Description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat Operations team is looking for a Sales Operations Analyst to join us in Singapore. In this role, you will work closely with the Partner Sales team to implement partner-led initiatives. You’ll work on projects with a global team to increase consistency and represent the Asia Pacific (APAC) in the global conversations. You will serve as a business adviser for partner businesses, working on system and process enhancements. As a Sales Operations Analyst, you’ll need to have a background in office systems and commercial sales operations experience.

Primary job responsibilities

  • Enable sales teams and partners

  • Support Tier 1 partner helpdesk for all partner-related queries like on-boarding, FCPA checks, requalifications, etc.

  • Provide operational support for partner-led initiatives and projects like deal registration, non-functional requirements (NFR), rebates, forecast placeholders, etc.

  • Work on system and process enhancements; refine current systems and processes to increase efficiency

  • Serve as a business adviser for partner businesses

  • Contribute to channel-related global projects

Required skills

  • Bachelor's degree in business or information technology (IT); equivalent training and industry experience will also be considered

  • 5+ years of commercial sales operations experience with a vendor, reseller, or distributor

  • Excellent written and verbal communications skills in English

  • Background in office systems like groupware, spreadsheets, word processing, and presentations tools

  • Experience with Salesforce.com (SFDC) automation tools, customer-relationship management (CRM) and partner-relationship management tools, etc.

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Job ID 68683

Category Operations