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Job Information

RedHat Sales Operations Intern, Full-time in Singapore, Singapore

Company Description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat Asia Pacific (APAC) Deal Desk team is looking for a Sales Operations Intern to join us in Singapore. In this role, you will assist our senior RFI and RFP analysts to accelerate an RFI and RFP win loss analysis project with an objective to better understand customer decision making process in order to improve win rates. You’ll gather insightful information that will help us make key changes to our winning position strategy on new deals. You will also gather information on the strengths and weaknesses of the proposals submitted and address improvement areas. As a Sales Operations Intern, you will provide assistance to enhance automation of undertaking letters and revenue order forms using Google Forms to speed up the preparation time, making response back to the Sales team faster. You will also support process change management relating to the Deal Desk and contract management areas.

Primary job responsibilities

  • Design and formulate questionnaires for the win loss analysis data gathering

  • Analyze segments, review the previous RFPs, and assess the common areas that customers will want us to respond to

  • Identify common key groups

  • Identify the specific win themes and strategic positioning

  • Prepare reports with key findings and insightful interpretations

  • Learn how to enhance automation of undertaking letters and revenue orders using Google Forms

  • Support process mapping for change management process related to Deal Desk and contract management areas

Required skills

  • Good research skills

  • Reporting and analytical skills

  • Marketing analysis skills

  • IT skills

  • Expertise in Microsoft PowerPoint, Excel, and Word

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Job ID 71308

Category Operations