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RedHat Lead Development Representative in Toronto, Canada

Company Description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat Sales team is looking for a Lead Development Representative to join us in Canada, preferably in Toronto. In this role, you will team up with experienced field sales account managers to enable sales growth for new customers. You will generate qualified leads for the sales account managers, help build pipeline, identify customer issues, gather their technology data, build attendance to marketing events, and allow the field sales account managers to focus on closing business. You'll be responsible for outbound prospecting and will be measured by how effective you move leads into appoints and into the pipeline. You will be tasked with meeting the demands of a new kind of buyer, who primarily lives online, behind the telephone and is difficult to get to. These buyers form opinions before speaking to vendors based on the information they uncover online, through crowdsourcing or via referrals. You'll have to develop a deep understanding of their challenges and business in order to get their attention. As a Lead Development Representative, you'll be an integral part of the sales team and our lead of the account. You'll need to think and react quickly, as well as excel in having online conversations. In addition, you should be a great content finder with a positive attitude and an ability to get attention and handle difficult interactions with ease. Successful applicants must reside in a state where Red Hat is registered to do business.

Primary job responsibilities

  • Generate new business opportunities in your assigned region

  • Update and manage pipeline growth activity and forecast against lead generation and pipeline metrics

  • Schedule appointments and other activities as requested by your field sales account manager

  • Keep detailed and accurate notes of all sales-related activities in our customer contact database; schedule follow-up activities as needed

  • Update and manage the pipeline and prepare revenue forecasts

  • Follow up on marketing and sales program-generated leads

  • Work closely with your field and inside sales counterparts on the account strategy

  • Communicate with marketing managers on program results, both quantitative and qualitative

  • Master portfolio solutions through whiteboards, customer simulations, and presentations

  • Meet and exceed quarterly goals

Required skills

  • Bachelor's degree

  • 2+ years of inside sales or lead generation experience

  • Ability to think and react quickly

  • Ability to communicate effectively online

  • Positive attitude

  • Ability to handle difficult interactions with ease

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Job ID 72946

Category Field Sales