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Red Hat Global Program Marketing Manager: Services Marketing, TAM + Digital in United States

About the job

The Global Services Marketing team seeks a Program Marketing Manager to lead strategic planning, marketing implementation, and support function evolution in customer success. Responsible for guiding go-to-market and customer lifecycle strategy for technical account management, overseeing digital presence for all Services offerings comprising of Consulting, Technical Account Management, Training + Certification, and Services partner teams, and supporting marketing strategy for Red Hat Academy, Red Hat Learning Community, Red Hat Workforce Development, and other program offerings focused on talent development. Collaborate with stakeholders to ensure accurate information for go-to-market initiatives and cross-promote Services offerings. Manage program offerings focused on talent development, leveraging social media for news sharing and employee advocacy programs. In this role you will work closely with technical account managers (TAM) teams and various marketing functions to develop compelling, thought leadership and customer-focused messaging, and ensure optimal positioning in the market. This role is a unique combination of strategic and tactical product marketing. This role is available for remote work in the US or office flex when a Red Hat office is available at your location.

What you will do

  • Develop a comprehensive marketing plan to amplify market awareness and drive demand and consumption of offerings

  • Create concise and compelling core messaging that embodies key features based on research and input from cross-functional teams

  • Continuously track the success of marketing campaigns to define effectiveness and needed improvements

  • Develop and execute a comprehensive marketing plan to enhance market awareness and drive demand for Red Hat Services offerings.

  • Conduct research to understand key market trends, personas, and value propositions.

  • Create concise messaging and collaborate with various marketing functions to integrate messages across channels.

  • Manage content funnel for services social media and web pages.

  • Design and deploy tactical marketing campaigns for continual engagement with target audiences.

  • Establish and maintain cross-functional global relationships with stakeholders.

  • Measure digital performance and develop best practices for program effectiveness.

What you will bring

  • 4+ years of experience in program or digital marketing, social media, or related marketing role

  • Bachelor's degree in Marketing or related field

  • Experience developing strategic and comprehensive marketing plans, including market understanding, marketing strategy, targeted messaging, campaign development, and implementation

  • Ability to translate program and product information into compelling value propositions, messaging, and impactful content

  • Excellent communication and interpersonal skills and ability to successfully guide projects involving various internal groups and multiple levels of management

  • Previous experience with Sprout Social is a plus but not required

  • Solid project management, planning, and organization skills with great attention to detail; ability to take the initiative and deliver projects unsupervised

  • Motivated, collaborative, and customer-focused

  • Ability and desire to work in a results-oriented, fast-paced team environment, adapting quickly and succeeding in changing environments

  • A solid history of metrics-driven marketing to measure effectiveness, continuous improvement, and impact on revenue

The salary range for this position is $74,900 - $119,830. Actual offer will be based on your qualifications.

Interested in this job?

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat (https://www.redhat.com/) is the world’s leading provider of enterpriseopen source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex.

Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

Benefits

  • Comprehensive medical, dental, and vision coverage

  • Flexible Spending Account - healthcare and dependent care

  • Health Savings Account - high deductible medical plan

  • Retirement 401(k) with employer match

  • Paid time off and holidays

  • Paid parental leave plans for all new parents

  • Leave benefits including disability, paid family medical leave, and paid military leave

  • Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note : These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

Diversity, Equity & Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Posting Location : Location US-Raleigh

Posting date 4 weeks ago (4/5/2024 9:59 AM)

Job ID 101762

Workday ID R-037417

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