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RedHat Office Coordinator in Waterford, Ireland

Company Description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat Global Workplace Solutions (GWS) team is looking for an Office Coordinator to join us in Waterford, Ireland. In this role, you will oversee the facilities, culture, and wellness initiatives for a fast-growing engineering office. You will assist with various requests of Red Hat’s associates, serving as the main point of contact for all GWS issues. As an Office Coordinator, you’ll need to have the ability to thrive in a fast-paced work environment and be committed to contributing to Red Hat's operational success.

Primary job responsibilities

  • Serve as the first point of contact and first impression of our company for our customers, guests, and vendors

  • Direct visitors and customers, assist with employee and associate requests, and manage incoming phone calls for the office and shared regional phone queue, if necessary

  • Coordinate messages and appointments, relay information to callers, and perform file maintenance

  • Inspect front-of-house and meeting rooms on a daily basis, ensuring that all equipment is running effectively

  • Manage visitor log and ensure that the company area complies with the workplace health safety and environment policies and laws

  • Coordinate incoming and outgoing mail

  • Provide temporary badges, take badge photos, and distribute new hire badges

  • Provide support for inventory, supply stocking, and ordering of shared office supplies in accordance with our departmental program

  • Use company intranet and other computer-based systems; be responsible for helping update the local office Mojo pages

  • Monitor and track both local office and regional GWS ticketing queue and ensure a timely resolution of any assigned tasks

  • Provide visitors with information regarding recommended local hotels and transportation, if needed

  • Assist and support GWS initiatives for local office, including global or regional programs as mandated by law or guidelines, e.g., Safety Warden Program, Ergonomics, Snack and Drink Program, ISAAC, etc.

  • Assist with and support local physical security system and continuously follow global security policy

  • Assist with internal events like We Are Red Hat Week, year-end party, World Environment Day, birthday celebrations, etc.

  • Assist in the coordination of catering and other requirements for on-site events, training, and customer events

  • Assist with minor room setups in the front-of-house area

Required skills

  • 2+ years of related work experience

  • High performance in delivering best-in-class customer service

  • Excellent verbal and written communication skills

  • Professional business appearance at all times

  • Attention to detail and extensive experience in most responsibilities listed in the job description Advanced skills for developing systems and processes for smooth office operations

  • Motivated with the ability to work with little direct supervision

  • Team-focused with positive attitude and the ability to resolve challenges

  • Ability to use office applications and willingness to learn using new tools and resources

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Job ID 71634

Category Facilities