Red Hat Business Strategy Consultant in Westford, Massachusetts

Company description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat Certified Cloud and Service Providers (CCSP) team is looking for a Business Strategy Consultant to join us in Westford, MA. In this role, you will build, deploy and manage operational processes to support Red Hat’s global cloud programs like the CCSP program, the fastest growing channel within Red Hat. You will be responsible for creating and ensuring that processes, automation, and controls are working efficiently and at scale. You will collaborate with other members of the CCSP team, as well as with the information technology (IT), customer experience and support teams, and with business analytics and products and technologies (PnT) operations. You will prepare communications reporting on the health of our back-end operations to support the CCSP and the Red Hat Cloud Access programs. In addition, you will be responsible for creating and maintaining all stock keeping units (SKUs) and CCSP price books, working with the established processes and groups within Red Hat. As a Business Strategy Consultant, you will be working with our business analytics team, reporting on the health of the CCSP business, and providing product teams with data on partner adoption of their technologies.

Primary job responsibilities

  • Create and maintain all CCSP SKUs and pricebooks

  • Work with our CCSP Offerings Manager on introductions of new solutions and on end-of-life processes for retired SKUs and products

  • Collaborate with product teams on their product offerings to insure consistency in SKU content and packaging

  • Create back-end processes for automating Red Hat Cloud Access updates

  • Work with IT to create efficiencies in updating cadence and quality control

  • Work with our data analytics team to create and communicate reports based on Red Hat’s PnT that our partners are using or selling

  • Create and manage the automation of the CCSP certified ecosystem catalog

  • Manage program backlog with key stakeholders and create efficiencies in quarterly release schedules

Required skills

  • 5-10+ years of operations experience in a technology company

  • 5-10+ years of software industry experience, preferably within an area of infrastructure software like operating systems (preferably Linux), virtualization, cloud, or systems management

  • Bachelor’s degree in data analytics, or a related area

  • Proven experience in developing and realizing operational efficiencies, including implementing new processes

  • Ability to work collaboratively across multiple functional areas

  • Record of success in a fast-paced technical environment

  • Ability to synthesize data and present to medium to large audiences

  • Ability and experience working in a persuasion-oriented and cross-functional startup-like environment with minimal supervision

  • Ability to be meet deadlines and handle multiple tasks at once in a highly complex environment

  • Critical thinking skills with a proven ability to develop creative solutions

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Job ID 66943

Category Program Management