Red Hat Named Inside Sales Account Representative in Zurich, Switzerland

Company Description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat Sales team in Switzerland is looking for an English and German speaking Named Inside Sales Account Representative to join us in Zurich, Switzerland. In this role, you will work as part of the team responsible for Swiss companies, some of which operate on a global scale. You’ll support key account managers in establishing strategic partnerships and help with managing other opportunities on your own, including selling, coordinating with different stakeholders, and working with Salesforce.com (SFDC) to promote opportunities throughout the complete sales cycle. As a Named Inside Sales Account Representative, you’ll work with cross-cultural teams to improve business and create solutions that will serve both Red Hat and our Swiss customers.

Primary job responsibilities

  • Collaborate closely with Mid Market Account Manager and Partners on providing quotes and pricing and responding to sales inquiries

  • Work with customers to identify renewal, upsell, and cross-sell opportunities; optimize quality of service, business growth, and customer satisfaction

  • Work with SFDC and manage the entire sales process

  • Keep detailed and accurate notes of all sales-related activities in our customer contact database; schedule follow-up activities as needed

  • Update and manage the pipeline and prepare revenue forecasts

  • Work with Finance, Bid Desk, Legal, and Operations teams across the region to facilitate partnerships and make sure that all necessary information is provided

Required skills

  • Good organizational and time management skills

  • Demonstrated success in a similar technology or software sales support position like outside, inside, or telesales or sales administration; record of achieving your goals

  • Understanding of the complete sales cycle management from prospecting to closing

  • High-quality customer service skills

  • Ability to build long-term relationships with customers by establishing trust and credibility

  • Fluent language skills in English and German

  • Ability to work well within a senior team and coordinate complex activities in a fast-paced environment

  • Motivated and committed

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Job ID 66708

Category Inside Sales